Business Enablement

At Conex, our Business Enablement team builds the operational backbone that powers brands to scale— both online and offline. We go beyond strategy and marketing by delivering real-world logistics, commerce management, and fulfillment solutions that ensure your products reach the right customers, at the right time, with precision and care.

Whether you’re launching a brand, expanding regionally, or streamlining backend operations, we provide the infrastructure and expertise to help you scale — without friction.

Core
Services

E‑Commerce Channel Setup & Management

We help you launch and manage storefronts across leading platforms like Shopee, Lazada, TikTok Shop, Shopify, WooCommerce, and Adobe Commerce.

Store creation & optimization
Product upload & categorization
Campaign calendar planning
Marketplace compliance & insights
Order syncing and automation tools

Fulfillment, Warehousing & Inventory

Tech‑integrated storage hubs designed for fast‑moving brands and growing inventory needs.

Secure, organized storage with barcode tracking
Inventory reconciliation & real‑time monitoring
Multi‑location warehousing
Promo bundle & SKU‑level reporting
Climate‑controlled or specialized storage options
Branded packaging & unboxing experience

Pick, Pack & Delivery

Accurate and scalable order processing — from B2C to wholesale shipments.

Same‑day/next‑day order processing
Fragile/specialty item handling
Nationwide & cross‑border courier integration
Returns & reverse logistics support
Import/export local clearance & documentation

Customer Chat & Support Management

Seamless customer engagement powered by chat‑based CRM.

Chat setup & automation (WhatsApp, Messenger, TikTok)
Live agent workflows & enquiry handling
Lead routing & order assistance
Multi‑language support

O2O Campaign Enablement

Connecting offline and online journeys to boost engagement and conversion.

QR code management
Campaign‑linked product delivery
Promo‑to‑purchase journeys
In‑store to online synchronization

Business Intelligence & Data Dashboards

Turn data into direction. We centralize and visualize your data so you can make confident, informed decisions.

Google Analytics / GA4 setup & integration
Looker Studio (Data Studio) dashboards
Sales & order tracking by SKU, region, or campaign
Marketing funnel & UTM attribution dashboards
KPI tracking across marketing, operations, and support
Custom client or internal reports
Secure infrastructure and data protocols built for business continuity and compliance.

Why Work with
Conex Enablement

Integrated with Your Front-End

We align logistics with your campaigns, inventory, and online presence.

Tech-Driven Operations

Barcode tracking, real-time dashboards, and automated reports give you full control.

Cross-Border Ready

Our hubs and partners across Southeast Asia help you go regional-fast.

Scalable & Customizable

Start small, scale as you grow.
No overcommitment, no waste.

Typical
Use Cases

DTC Launch

Store Setup, Storage, Pick & Pack + Website Launch

Retail Campaign

Promo Bundle Packing + QR‑to‑Chat Logistics + Influencer Seeding

Cross‑Border Scaling

TikTok + Shopify Store in MY → Fulfillment Across MY/SG/VN

Offline to Online

O2O Strategy + Stock Centralization + Chat & Delivery Handling

Let’s Build Your
Commerce Backbone

From inbound containers to outbound customer orders, Conex Workz helps simplify your operations so you can focus on growth.

Book a Consultation

Connected Commerce. From Click to Delivery.